Refund Policy

1. Eligibility

You are eligible for a full refund if:

• Your request is made within 14 days of your initial subscription purchase
• This is your first subscription with Spotted (refunds are not available for recurring billing cycles)

2. How to Request a Refund

Email us at usespotted@gmail.com with:

• Your email address associated with the account
• The phone number linked to your account
• Reason for the request (optional)

3. Processing

• Refunds are processed within 5-10 business days
• Issued to your original payment method
• Your subscription and premium access will be cancelled immediately

4. After the 14-Day Period

• You may cancel your subscription at any time from your account settings
• Cancellation takes effect at the end of your current billing period
• No partial refunds for unused portions of a billing cycle

5. Exceptions

Refunds may not be available for:

• Violation of our Terms of Service
• Fraudulent activity or abuse of the refund policy
• Chargebacks initiated without first contacting us